Payments

• Can I get an invoice for my tickets?
• Can I get a VAT invoice?
• How can I change the default currency?
• How do I check if my booking has gone through?
• What forms of payment can I use?

• What should I do if I lost connection during the payment process?

  If you lose your connection during the payment process, please follow the steps below:

  • Contact us through the contact form.
  • Find out if your payment has gone through.
  • Check if the tickets have been issued.
• What should I do if I've been charged but haven't received my tickets?
• What should I do if the payment isn’t successful during the booking process?
• What system does RailClick use to prevent fraud in case of card theft or loss?
• Why does RailClick charge a booking fee?
• Why is my PayPal payment not working?
• Why was my payment rejected?